Privacy Policy for Users and Customers

At Bsme2e, we aim to ensure a better experience for everyone, and to fulfil that, we collect personal information from the users, the sellers, and the customers. We take your privacy as our priority. We have framed a Privacy Policy for Users and Customers so that you browse our site in a carefree way. This privacy policy is applicable for:

• Sellers who use Bsme2e
• Buyers who shop
• Visitors of this platform or anyone contacting the support team of Bsme2e

This document will help you in understanding how we collect, use, and share your information. We have the sole discretion to make changes/modifications to our privacy policy without any prior approval. However, in case the changes are significant, we shall communicate the same through Bsme2e admin or via email. 

Privacy Policy for Users and Customers: Personal information we collect:

We collect information that is required to offer you a hassle-free experience on our site. Where possible, we anonymize or delete this information when they are no longer needed by us. Below is the list of the information we collect.  

Information shared by you while using Bsme2e services: 

This information is collected when you become a seller or customer on this website. The information we collect includes but is not limited to:

• Name, address, and contact details
• Payment information
• Location and IP address
• Age
• Official valid documents
• Device log files and configurations

Information shared automatically with us:

We automatically collect information including the types of content you search on our website. Like many websites, we also use cookies and unique identifiers to obtain information when you use the web browser or other devices for accessing the contents and the other services on our site. This includes but is not limited to

• IP address
• Location of the computer/device
• Streams and content downloads
• Device metrics
• Version and time zone settings
• Contact number or email ids used for contacting our customer care team.

Information from other sources:

We might also receive other information from other services, some of the examples of which include –

• Updated address and delivery information from the delivery partners and other third parties which we use for correcting our records so that we can communicate better in the future and also ensure prompt deliveries
• Information about your interactions with the products and services offered by our affiliates
• Links and search results
• Credit history information from authorized agencies to detect and prevent fraud

How we use the information?

We collect the information for the purpose of providing a user-friendly experience on this website. We do this to improve the content of the site, the services, marketing, and statistical effort. You can also change/modify/delete any of your personal information by logging in to your account. Besme2e has the sole discretion to send emails regarding services and notifications to the users that are considered a part of the account. 

Privacy Policy for Users and Customers: Who can see the personal information?

We aim to fully keep your information confidential and secure with us. No information is willfully disclosed to other sellers, users, or third parties. However, we can disclose certain information to others in the process of using this website. Below listed are examples of such information:

• Other visitors can view your profile, rating, city, and the items you have put up for sale/advertisement
• For completing transactions, both the sellers and the buyers are shared the required details only
• When making an offer, the seller can check the users’ profile

Bsme2e can share the information only if:

• You give your approval to share/disclose such an information
• There is a request for such information by the government authorities, courts, and law enforcers
• Your actions violates the terms and conditions of our website
• You create a post/promotion that falls within the list of prohibited/restricted items
• You make a post, which Bsme2e believes that such a listing can create a liability for Bsme2e, and disclosure of such information could possibly reduce or eliminate such liability

Please note that we also share your information with our payment processors to fulfil a payment after you make a successful purchase. However, we do not authorize the third party to use your personal information for any other purposes. 

Your responsibilities:

To ensure 100% protection of your information on our platform, we also request you to cooperate with us in this process. We ask you not to share your password with anybody. Use a strong password with a mix and match of characters, alphabets, and numeric. Change your password if you think someone else knows your password or has access to it. We are not liable for any unauthorized access to your account. From our end, we have employed the best industry-accepted standards and have established electronic safeguards for securing your information. All the transmissions have been encrypted using SSL. However, we cannot guarantee that your information will not suffer loss, unlawful destruction, access, or disclosure. When you use our site, you acknowledge these risks. 

Data retention:

Your information will be retained as long as you decide to keep your digital space active. We will also retain your information for resolving disputes and enforcing our agreements.